Satisfaction Survey - Loyalty Program - Email Marketing

GuesTrak™ Brochure

GuesTrak is a customer satisfaction survey designed specifically for restaurants. GuesTrak keeps you in touch with guests with real-time critical alerts for dissatisfied cusotmers. GuesTrak produces management reports with trend scoring and performance charting that allows operators to monitor gust satisfaction and maintain

• Satisfaction Survey Designed just for Restaurants
• Real-Time Email Alerts for Dissatisfied Customers
• Base Scoring, Trend Scoring and Percentage Deviations
• Critical Drivers, Image, Facility, Food and Service Reports
• Problems Repored
• Categorized Comments and Suggestions

GuesTrak utilizes a Weekly Award Drawing to encourage cusotmers to enter and complete a survey for a chance to be win free food. This gets a wider spectrum of cusotmers to complete the survey - not just dissatisfied guests.