GuesTrak™

GuesTrak is currently under redevelopment and will debut May 2008.

GuesTrak is an online guest survey system that allows operators to track customer’s opinions of their restaurant,compile customer demographics and profiles, create individual server reports, and print personalized guest bounce-back certificate letters.

Guest Demographics Report – age, male/female, children and distance traveled

Marketing Information Report – favorite radio and television, zip code listing and visit frequency

Individual Server’s Reports – individual server service and salesmanship performance reports

Categorized Suggestions and Comment – facility, food and server

MenuTrak – rates food serving temperature, quality, plating and flavor

Birthday and Anniversary Club – certificate letters build guest loyalty

First-Time Certificate Letter – thank and bounce-back first-time guests

Sorry Certificate Letter – makes amends with dissatisfied guests

Guest Profile – gather guest information and profiles

Print Mail Labels – sort and print mail labels for direct mail promotions.

Sample Server Report. To view a sample server report produced by GuesTrak click the pdf icon... Read Report

GueTrak is used under license
Copyright © 2007 Restaurant Consultants Inc.